Lalibela Cross - 18K Gold Plated | 3-IN-1 Jewelry

$101.25 USD $135.00 USD

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3 Ways to Wear • Converts to Necklace & Bracelet

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  • 5 stars: 4 (67%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 2 (33%)
Y
Yordanos

I was very disappointed with this purchase. The jewelry I received did not match the photo it was much darker than advertised and had an awful steel smell. It was described as 18K gold-plated, but it did not look or feel like it.

When I first contacted customer service, the representative agreed to replace the item. She then stopped responding. When I contacted her again, she told me she had left the job and asked me not to contact her anymore. She also told me to email the company. I did, and I received a response saying they would get back to me, but they never did.

Overall, I was disappointed both by the quality of the jewelry and by the lack of customer service. My issue was never resolved, and I cannot recommend this seller based on my experience.

Hi Yordanos, we're truly sorry to hear about your experience. We appreciate your feedback and this is definitely an experience below our standards and requires us to seriously investigate the breakdown in product quality and communication. We are going to reach out to you directly to address these issues for you. We are committed to be accountable when our process/products fail and to learn from these to improve. Thanks again for your candid review.

Y
Yordanos

I was very disappointed with this purchase. The necklace I received did not match the photos, it was much darker than advertised. It was described as 18K gold-plated, but it did not look or feel like it.

When I first contacted customer service, the representative agreed to replace the item. She then stopped responding. When I contacted her again, she told me she had left the job and asked me not to contact her anymore. She also told me to email the company. I did, and I received a response saying they would get back to me, but they never did.

Overall, I was disappointed both by the quality of the jewelry and by the lack of customer service. My issue was never resolved, and I cannot recommend this seller based on my experience.

M
Mahi

I love to double with this necklace, it lays around the neck nicely. Very beautiful and I get a lot of compliments.

H
Hiyawit

Absolutely stunning! The detail is so intricate and the gold has a beautiful shine. It’s elegant, versatile, and really well made. Perfect for everyday wear or dressing up. Such a special piece!

L
Luwam Tesfaye

Elegance mixed with functional!!!