Product Care
- Avoid washing or showering with your jewelry on.
- Wear your jewelry last to avoid putting beauty products like perfumes or lotions on it.
- Store your jewelry in closed jewelry box or a pouch once you take it off. Exposure to air causes faster tarnish for any plated product.
- Your Body's PH Balance also plays a role. Interesting huh? This may be out of your control but it's something to keep in mind as a high body acidity causes any plating to tarnish faster.
At Yenaé, your satisfaction and confidence in our products hold the highest importance. We proudly offer a 6-month warranty on all our pieces, assuring you that your jewelry will be free from materials and workmanship defects for six months from your purchase date.
In the rare event that any issues arise, we are poised to provide swift and dependable service. If your jewelry falls outside the warranty period, we also offer repair services for a nominal fee.
Feel free to reach out to our dedicated customer care team, and we will diligently address any concerns to ensure that your treasured jewelry continues to shine and grace you beautifully.
Request Repair Services
Please share detailed information with our Customer Care team, including your order number for faster processing.