EXCLUSIVE LOYALTY & REFERRAL PROGRAM
Here at Yenaé we have created our loyalty program with exciting and exclusive rewards to say 'thank you' to our amazing customers.
Welcome Bonus -  Points To Unlock
Join our exclusive rewards program and to get you started you earn a Welcome Bonus 100 loyalty points.
WAYS TO EARN
1 Point for every $1 - [X] Points To Unlock
Spend [$100] to earn  loyalty points to unlock exciting rewards.
Share on Facebook -  Points To Unlock
Share on Facebook about us to earn  loyalty points and be will on your way to unlock your rewards.
Share on Twitter -  Points To Unlock
Share on Twitter about us to earn  loyalty points and be will on your way to unlock your rewards.
Refer A Friend & Get 10% OFF
Share with your friends, give them an awesome offer that comes with a discount code using a personalized link!
You will also earn referral points and rewards when they make a purchase, a win-win!
The referrer will get points and rewards for referring a friend that has made a first time purchase.
For the referred friend to apply the discount of 10% OFF, there is a minimum spend requirement of $100.00.
FREQUENTLY ASKED QUESTIONS
HOW DO I JOIN YENAÉ's REWARDS PROGRAM?
Simply create a Yenaé customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget Refer A Friend tab on the middle left of your screen on the home page.
HOW DO I EARN LOYALTY POINTS?
Earn 1 point for every $1 you spend. Each time you spend you will receive an email with your updated loyalty points balance. Use your loyalty points to claim the rewards that you want, or save them up to unlock higher points required rewards.
Also you can perform certain call to actions to gain loyalty points. Points earned exclude taxes, any shipping and other fees and charges.
HOW DO I CHECK MY LOYALTY POINTS BALANCE AND REDEEM REWARDS?
Each time you shop online you will receive our loyalty program email with your updated loyalty points balance. From your email click into your customer portal, here you can claim rewards. You can also log in from our website by clicking on our customer Account Login.
To Redeem your reward points, go to the claim tab in the Rewards widget that lists all the rewards and all the reward points needed to claim them.
HOW DO I USE MY REWARDS?
When you've unlocked a reward, you will receive a unique reward coupon. You can redeem your reward coupon on our payment page during checkout. Just copy and paste your unique code into the discount bar and click apply (only one coupon code per order).
TERMS AND CONDITIONS
- Yenaé reserves the right to modify or cancel coupons at any time.
- Coupons can only be redeemed once.
- If you redeem your coupon online for a purchase less than the full value of the coupon the balance of the coupon is not redeemable on another purchase
- If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
At Yenaé, your satisfaction and confidence in our products hold the highest importance. We proudly offer a 6-month warranty on all our pieces, assuring you that your jewelry will be free from materials and workmanship defects for six months from your purchase date.
In the rare event that any issues arise, we are poised to provide swift and dependable service. If your jewelry falls outside the warranty period, we also offer repair services for a nominal fee.
Feel free to reach out to our dedicated customer care team, and we will diligently address any concerns to ensure that your treasured jewelry continues to shine and grace you beautifully.
Request Repair Services
Please share detailed information with our Customer Care team, including your order number for faster processing.